I had my LASIK done here 3 weeks ago and I couldnt be happier. everything about them is top notch, from the customer service to the quality of the care to the follow up, everything was better than i expected. Immediately after surgery I was reading street signs on the drive home ( out loud and very annoyingly to my boyfriend who took the day off to take care of me) I woke up able to see perfectly the next morning and have had no issues since.
the procedure itself was quick and painless. was it weird and nerve wracking YES! did i experience any pain or discomfort at any time NO!. I was recomended by a friend to go here and it was the best decision I ever made. Like many other reviewers I went through Qualsight and saved about $1,000 off the procedure.
the building itself is great, tons of parking and theres tons of public transportation available if needed. the office is clean and friendly, every staff member is happy and friendly and really makes you feel comfortable and at home ( which is hard to do when you think about a laser in your eye)
all the staff were great but Rachel in particular was outstanding! she answered every question i had flawlessly and made me feel i was in good hands. she probably sees hundreds of people every day in her office but she remembered both me and my boyfriends names and greeted us by name at each follow up. They truly go above and beyond for their clients and it shows.
Dr. Melki and his team are great. I highly recomend them for LASIK!!!!