This place is very well organized. I’ve never had a problem with any appointments or waiting a long time to be seen. From the consult to the actual procedure, everything went smoothly. For people who are interested in Lasik, I recommend going through Qualsight as stated before by other reviewers. It will save you a good chunk of money.
I had my Lasik procedure yesterday and can see 20/20 a day after. I am having some hazy vision/starbursts but these are normal side effects that should go away with time. Everything went great and I am very happy with the procedure overall.
The reason why I am giving 4 stars is for my experience in the operating room itself. I met with Dr. Melki the day of my surgery. He came in stating the side effects and what to expect and asked if I had any questions. We met for only a couple of minutes which wasn’t an issue for me. But the thing that might have made the process easier for me or for any other patient is his bedside manner while actually operating. He didn’t say hi or acknowledge me while I was being operated on. He didn’t tell me what he was going to do or what was happening. For example, there was no “i’m going to do this now and the light may go black for a couple seconds.” Or “i’m going to put something on your eye now and you may feel some pressure.” He just kind of did his thing without communicating with me in any way. At some point I was having trouble focusing on the middle of the light and he said to me that “this process would go more smoothly if I listened to him.” I thought this was inappropriate. I was trying my best to do what he asked but I just simply had a hard time controlling the movement of my eyes.
I understood that if I did something wrong, these were MY OWN eyes that would end up being damaged. I understand that he probably has done this procedure thousands of times and that he has a routine. But for me, this will hopefully be my only time having this operation and I guess he could have been more understanding and acknowledge that this is a scary procedure for some people.
But in the end, he was very professional. He answered my emails quickly and there was no miscommunication. I guess the thing that is lacking at this practice is how personal they are. Don’t get me wrong, everyone was extremely professional but they lacked that personal feel. But overall, good experience.