I recently had LASIK with Dr. Leibole. My entire experience was excellent. The consultation was thorough. Every test is explained fully. You are either a candidate for LASIK or you are not. There is no in between. There was no pressure, no sales pitch, all questions were answered honestly and completely. Dr. Leibole and his medical technicians are kind, caring, and competent. They clearly care a great deal about their patients. Based on past negative reviews I can only say there must have been a recent staffing change. I found his office staff to be pleasant and accommodating. I never encountered rudeness even with the multiple schedule changes I initiated. The office manager, Jen, is professional and patient. This was by far the best experience I have ever had with a medical practice.